Terms of service
📄 Terms of Service
Welcome to Luxerio ❤️
By accessing or using our website, you agree to comply with the following Terms of Service. Please read them carefully before placing an order.
🛍️ General Conditions
By using our website, you confirm that:
- You are providing accurate information
- You will not misuse our services
- You agree to follow our store policies
We reserve the right to refuse service or cancel orders at our discretion.
💳 Pricing & Payments
- All prices listed on our website are in INR (₹)
- Prices may change without prior notice
- Payments must be completed before order processing for prepaid orders
Cash on Delivery (COD) is available on selected products.
📦 Shipping & Delivery
We aim to process orders quickly, but delivery timelines may vary due to:
- Courier delays
- Weather conditions
- Festivals or high demand
Estimated delivery time is usually 4–8 business days across India 🇮🇳
🔄 Returns & Refunds
Please refer to our Return & Refund Policy for detailed information regarding:
- Returns
- Replacements
- Refund eligibility
Customized/personalized products are generally non-returnable unless damaged or incorrect.
🚫 Prohibited Activities
You agree not to:
- Use our website for fraudulent activities
- Copy or misuse our content/images
- Attempt unauthorized access to our systems
Any suspicious activity may result in account or order cancellation.
🔐 Privacy
Your personal information is handled according to our Privacy Policy.
We take reasonable measures to protect your data and maintain secure transactions.
⚖️ Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website means you accept the updated terms.
📞 Contact Information
If you have any questions regarding these Terms of Service, contact us:
📧 Email: contactluxerio@gmail.com
📱 WhatsApp: +91 8592811213
📸 Instagram: @luxer_io
Thank you for shopping with Luxerio ❤️